Customer Reviews
Angela my service advisor and Fernando my technician are the best. Love going there to see them. Waiting area is clean and has been remodeled. Coffee is great too. Got me in and out under 1 hour just for an oil change. Battery check and complimentary multpoint. Live this dealership. Dispatcher is nice too.
Awesome customer service from everything but especially Andy ! His a great worker and very knowledgeable!! Most definitely will be going back !!
Dealership was very courteous
Service was fast and efficient. Staff were friendly as well. Would recommend to others. Cheers.
Bob Rezaei was the best, I didn't feel pressured or stressed to purchase!! He took his time and walked me through all my options. It was a pleasure spending my hard earned money at Star Nissan, impeccable customer service, keep up the good work!!
Quick great service 👍
The staff is courteous. I like all of the upgrades to the facility and I like the remodeling.
Great staff. I was treated like family. Very clean and friendly environment.. I would recommend to anyone looking to buy a new car
Your experience at the dealership begins with a warm welcome from the staff. They care for your car like your baby. A clean and spacious waiting room with a flat screen TV is provided for you. Everything is taken care of with efficiency.
Service good
The service center is professional, knowledgeable, concerned, understanding and considerate. A great place to get your car serviced.
The best of the best very happy with customer service everyone is there knows how to do their job plus the financial man he’s number one!!!!! All the workers that are there taking care of you With respect and fun to make the day go by as you wait to get an answer yes you got your car……Ms J
It took a while to check in and the service was quick. Staff not quite as friendly as first visit. No exterior car wash 🧼
Just came in for an oil change
Able was professional, friendly, knowledgeable and efficient. The repair shop was very busy yet my car was serviced quickly and the work was completed within the hour.
I was helped by Chris B. And IRA, to purchase my new car. I'm very thankful and very pleased
Always professional and courteous
I have no issues with the dealership as the are always helpful and resolves whatever problem the vehicle has. Great job
Your service is nice, your department have good technology, I like it. Usually I received discounts for repair’s coupons, but I never can use it, I hope your issue coupon department and repair department can relation on. Thanks
Dealer was quick on intake. I did not have to wait very long, and the car was ready. Very courteous.
Good Service & nice area for waiting. Wonderful atmosphere, and great attitude towards customers with service
The service department was helpful and forthright with the assessment of my car and put my concerns to rest
The work was done sooner than expected. The facility just had a make over and was so clean and comfortable. Did not have to make an appt. Just drove up. Very convenient.
Place was very clean Staff was very nice Job done very nice
Good morning I would never normally not leave a review but being everything that’s going on with the used and new car market they were so extremely helpful and made an extremely stressful event bearable and enjoyable I would highly recommend anyone and everyone to Star Nissan
As far sales person okay as far service no as far general NiSSN company not for me
The attention was very good .....the people are very nice and the service was really fast .....thank you specially Angela
I can't praise this olace enough. Always hassle free, way ahead of any schedule I've see, WITHOUT APPOINTMENTS. Do you know how huge that is? A hassle walk in, we are getting into unicorn status. I got my car back in the middle of may Candy Crudh hour and a half bonus... i lost the bonus but hot my car quick. Thank you Nissan
Very friendly dealership there is no pressure to buy when you walk in fair prices and payment options
Fast, detailed and great service. They kept me updated within every step they took in fixing my car and got it to me with the quickness.
I gave it 4 stars not everywhere is perfect
Very professional and orderly
It was good. Right to the point. No gimmicks
Clean and very professional…Short wait time and no upsell pressure….I will be back
Quick and friendly service. The Service writer, Abel, made everything go smoothly from start to finish.
Friendly, efficient and fast service. The first impression is a valet parking lot, and the greeting from desk staff was a great way to start the purchase of a new car !
Great service. My car was easy to go in one hour. Very good service. Yesirree bob
Gus and Edmond were very professional and helpful in getting me into my new lease during these difficult times.
My experience has been good
Robert was very professional, knowledgeable, and pleasant. So far, the repairs have sustained with no issues.
Very accommodating, same day last minute appointment for oil change. This is my second leased Nissan so I always bring it to Nissan to be serviced and to keep my beautiful Nissan well-maintained during the course of my lease. First oil change on this Altima but my free oil change was not honored. OK oil and filter $75 is reasonable but I was promised my fluids would be topped off including windshield wiper fluid and they were not!
I appreciate the service but requiring me to type 15 words to express it is a bit much.
Good seller staff , listening , sharing ,smiling , giving you advice and explain everything to you. Give you all details.
I’m a true fan of Nissan. Been a customer for almost 20 years.. they are family!
Pleasant experience- always on top of things. Courteous and straight to the point - awesome customer service.
Vehicle was fixed in timely fashion agents were curious and friendly.
Not pushy at all . Worked with me to get the deal I wanted . Overall good experience
Excellent service provided. Everything is taken care of in a professional way. Pleased with service
So far so good never disappoints great service may take a little time but worth the wait.
Excellent service . Very professional
Great fast service, very pleased will continue to come for my vehicle needs. Many thanks
Very clean and organized very helpful easy to talk and understand them very nice to talk to
Good experience at the shop tech was fast .car was fixed ok no complaints.thanks
Dealership was amazing! They fixed my broken trunk and fixed a recall in a few hours all with a smile! Highly recommend!
Chris was EXCELLENT! He was patient, understanding and very reassuring! Thank you Chris for all your time you designated for us. I WOULD HIGHLY RECOMMEND Star Nissan to any potential buyer or leaser.
Very helpful customer service. Service was fast too.
Professional, friendly,courteous, always does a great job. Very informative and great customer service. 5 stars
Fast and efficient. The guy in the front was helpful! I would come back to do my oil change !
Robert is a patient and polite representative
Friendly, courteous and professional. Called me back in 3 hrs as promised with the maintainence completed.
Very professional and pleasant employees. Very detailed explanations of car features and car was ready to go within a short time
Great and quick service, and friendly personnel
Very easy purchase.Rocco my salesperson was excellent.He took the time to show me all the features the car.Very smooth transaction.I would definitely recommend Star Nissan and Rocco.
Good service and the service center is a nice place to wait. Only the waiting time is a little bit long.
The service department is very professional and delivers prompt quality service in a timely manner. I am very satisfied with the Service Department at Nission
Very nice courteous service. Robert Davila was very thorough and helpful taking care of me and my vehicle
very good service！
Quick and fast service even in late hours. Do the inspection without any damage to my vehicle.
Very honest and to the point ,friendly and accommodating people I have been at least 25 years customer And keep going back
Professional,courtesy and i don’t have to wait For a long time thank you guys at bayside nissan
Detailing the problem and explain what to do next. And resolve my issue and timely finish.
Services adviser was excellent kind and very helpful in all aspects, Nissan should have more advisers like him. Danny
Great adviser, Andy always on point with repairs and very knowledgeable about my truck. Keep up the good work
My advisor Abel A Baires was very knowledgeable, helpful and had my car ready by the estimated time he gave me. I also need some work done on my car he explained what needed to be done and gave me the estimate. I will be back this week to repair what is needed.
Service is as usual...at an excellent level.
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