Customer Reviews
Threat me with fairness and attentiveness at all times.customer service is down right professional
Have a niice Sunday you give me a good advice and your thanks four good service you are a good reasons so thankful for you have wonderful day
Very nice and helpful people . They explained in detail fashion what my car needed and it would be ready.
The staff was friendly and helpful. The service was great. I Would definitely go back.
Friendly, clean, and very informative of the work to be done. Not a long wait.
When I and my husband went to this dealer we meet Edmund, who’s really friendly and very entertaining, he never make us on so uncomfortable. He answers all questions the best he can to convince us and he really did. It’s our first car and we are very happy and thanks for helping us a lot.
Always happy to take my vehicles to star Nissan Service area Love love love the service Robert ,Ronnie and the other advisors give me
It was a quick turnaround. I didn’t have to wait very long. Abel was very polite and helpful.
Great Experience. Jason my sales manager was amazing. He was patient, professional and knowledgeable. Would recommend!!!
Friendly and very professional, found the problem and fixed it perfectly. Wish they have loaner for their customer
Had been purchased more than 3 vehicles from my salesperson, Edmund. He won't make you feel lost or a stranger whenever doing business with him from start to driving a new car home. He's focusing on what you want and what he should do which make me worry free during the buying process. Will definitely buy another vehicle from him and recommend my relative or friends who need to buy vehicles. Also, their staff and financial department, Ira are nice and professional that help me out successfully. They always make sure me personally and all of us get the ...
They did good job,except they didn’t check A/C system. Hopefully, they will check next time.
Clean business, quick service and kind people. I love the location and I love Nissan
Is very professional very fast Very good communication throughout the hope visit. Very nice people that work there
Always so quick! Super friendly and informative. It’s almost fun going here. Thanks to Robert too!
Great great place! Jason was very professional, caring, helpful and nice! Will definitely come back for another car!
Great great place. Jason and the stuff were professional, caring, helpful and attentive!!! Definitely will come back again
Star Nissan, is very professional & I felt that they genuinely care about people and their concern.
Probably need additional staff
Fantastic customer service. Very professional Very pleased. They were wonderful. Would definitely recommend to family and friends
I always have a great experience here. Everyone is always so helpful and professional. Definitely will continue service here.
The service time was great this time, and I liked the changes on the waiting area.
Robert Davila was courteous and respectful. He provided excellent customer service throughout the entire process.
This service center employees are friendly, efficient, responsive. Work is done as promised. I have been a Nissan customer since 1993 because of the cars reliability and service experience.
Eddie was a pleasure to work with. He was knowledgeable, patient and courteous. He assisted us in finding the right car for us.
Thanks to mr abiel he is The best employee I ever seen in Nissan store in Queens take care of the customer thank you
I’ve been a customer for over 20 years and the service is great just as great!
Very Professional ,fast ,perfect auto dealer Thank you Ali for Nissan Pathfinder, drive so good
Excellent service … everyone was accommodating and helpful and I would totally recommend your dealership anytime …
Always helpful. Absolutely amazing staff working there. Robert goes above and beyond to make sure everything is taken care of.
Everyone was very nice and patience they had a large variety of cars clean and friendly place.
Always the best service. Great dealership. I am treated like a VIP. Have been their customer and going to Star for service corn over 10years now and always perfect service. SERICE DEPT is first class AAAAA+++
Very pleasant and helpful staff and took the anxiety out of having to wait for the service
Service is punctual, reliable, and satisfactory. All issues are always addressed and responded to in a prompt mannner.
Fast service no appointment needed clean waiting room and the people working are very nice
Everyone at the dealership was very helpful during my visit. Ali took the time to explain everything to me about the car. I didn’t feel like I was getting rush into buying a car, like other dealerships. I will definitely be going back for my next purchase!
Doing business with this dealership was an awesome experience. Rocco Cervone has demonstrated excellent professionalism, great work ethics and sound knowledge. As a customer, very happy for the level of patience that was given to me in making my family happy I am completely satisfied with the level of attendance that was given to me at this dealership. Thank you all and mostly Rocco for being reliable source during this process.
Very courteous and polite service people They took care of me everything was on time
Service center has a new look some staff are helpful never the less experience was good.
I recommend this dealership to everyone. Everyone there were warm and friendly. I enjoyed my time there.
Everything is good since we bought our first NISSAN CAR ( 2016 ROGE ) and now the 2nd CAR MURANO year 2019. .Thanks very much..We are very happy.
The guys over at Star Nissan and Star Nissan Service Department were nothing but phenomenal. Both Gus and Ronny went above and beyond when my transmission went on my Rogue. They worked their butts off to help me save me money when my warranty expired 2 weeks ago. I recommend going to Star Nissan and Star Nissan Service Department if you want spectacular service.
I love this car dealer as my sales gentleman Eddie is very nice and helpful to guid me through the buying process. He is very kind, patient and also making lots of humors that made me and my mom laugh. I will definitely refer my friends d family to come to Eddie and this dealer.
Great costumer service from when you pull in, the lady at the front desk and the mechanics giving you an update of their findings. Paying the bill takes a little longer. I understand the billing office serves Subaru as well.
The service is excellent,and very timely and courteous. I've been going to the service center for years and never had to wait more than an hour and a half for the work to be completed.
It was a good experience
The customer service is exceptional and they work with your schedule to make the service more convenient for you.
The customer service there is great. The staff is very helpful. I would recommend this dealership.
They were very helpful in every way and went out of their way to get me the car I wanted in a timely fashion
Service procedure was fast and easy. Pleasant staff. Repair was done properly and efficiently. Repair shop was clean and organized.
I previously had bad experience with a different location, so I decided to take a chance and come to Star Nissan in Bayside. I wanted to keep my leased vehicle. Mr. IRA took wonderful care of me in a timely fashion even tho I hadn't had an appointment. I discussed my previous experiences and my concerns he worked with me, and I walked out with a 4% lower APR and and a much lesser car note. THANK YOU IRA. YOUR THE BEST.
Great service friendly young lady not much wait very nice lounge very clean not much wait thank you
I always receive good service for my car I would recommend more people to go at star Nissan
Quick service. My service appointment was done before the time the service advisor gave me.
Estimate of time required was right on. Got what I needed for service. Service staff were polite.
Very pleasant staff. Very informative as to why prices are what they are My dealer say in the car and explained all mechanics of this car
Excellent service, customer service was great, great place to get ur car serviced. Nice work
Excellent Service as always. I was able to drop my car off a day early and diagnosed to my liking. Thank you Star Nissan.
It was easy and quick. The staff is great, they treat you with kindness and respect.
Check-in and checkout was a breeze! The staff there from carport techs, check in reps, Robert and cashier are all very personable and friendly. Made my experience much more pleasing.
Muy buen servico la persona que me atendio muy amable y servicial. Todo exelente. El trabajo realizado a mi vehiculo muy bien
Staff is friendly and helpful. My car was worked on in a timely matter. Cost was appropriate for what was done
Saw me immediately and had me sitting with a sale person to chat. Although very nice and tried to accommodate my needs we were unable to agree on a price. I am in no rush and will be back. I have leased more than 6 cars from them. They are great to deal with
The service is great very professional and not greedy looking to get you into something that as customer you don't need.What ever the problem presented they the dealer will make sure your satisfaction is primary not the money
Salesman are friendly, really paying attention of what the customer need. Keep update the status of the order. Clean facility. Parking attendant are really helpful.
Bob and the Star Nissan team made our experience pleasant and quick. They were friendly and experienced. We will be telling our friends and family to definitely go to Star for their next vehicle
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